Engineer by profession, artist and analyst at heart
Lead data-driven project from conception to execution, utilizing Python for in-depth data analysis to uncover critical patterns in customer behavior. Design user-friendly, interactive dashboards to visualize key metrics and trends, providing stakeholders with clear, actionable insights for strategic decisionmaking. Enhance technical expertise through continuous self-learning, implementing innovative and customized solutions to address evolving client requirements effectively.
Acted as key liaison between clients and engineering team, ensuring seamless communication to develop tailored solutions that effectively met client requirements. Contributed to software development initiatives by utilizing Python for coding tasks and implemented data visualization techniques using Tableau to present insights in impactful manner. Managed customer tracking and engagement using CRM software, enhancing client relationships and optimizing customer success strategies
Spearheaded central region sales team during RSec’s market entry into Colombia’s cybersecurity sector, driving strategic growth initiatives. Compiled and delivered regional sales reports, leveraging data insights to craft compelling commercial proposals for senior leadership. Guided sales team in delivering impactful product presentations to prospective clients, assessing challenges, and tailoring solutions to meet specific needs.
Oversaw diverse portfolio of food production factory clients, providing expert guidance on optimal use, upkeep, and efficiency of company products and ongoing projects.
Graduated with Honors (Thesis CumLaude) - Bogotá, Colombia – March 2019
Issued Dec 2024